Bought a 3/8" drive Snap-On torque wrench on eBay a while back to use on small engine projects. Wrench was decent price but skipped a cog or two when using. I had given some thought of chasing around auto shops to catch the Snap-On guy but checked out their on-line store. Easy enough. $10+ and no charge shipping under $50 for the repair kit. Received in 2 days this package: 

Small items!  And, I didn't have a torx bit small enough for the screws. So $15 for a SK 1/4" drive T-7 bit and the screws were out. Inside I found lots of small metal fragments and 3 teeth from the drive. After cleaning thoroughly and spreading included lube it was time to assemble. Well, it wasn't easy and I needed a third hand to hold the drive in one end while the spring needed to be compressed in the opposite end so the awl could be inserted. Linda came to my rescue. I held the small spring and drive in place while she place the awl in. Took couple of tries but we achieved success

Recommendation: next time chase down the Snap-On truck & have the sales guy repair the torque wrench.